Frequently Asked Questions

Find answers to common questions about our courses, payments, and more.

1How do I enroll in a course?

Browse our course catalog, select a course you're interested in, and click the 'Enroll Now' button. You'll need to create an account or log in if you haven't already. Payment can be made via credit card, debit card, or net banking.

2What payment methods are accepted?

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, net banking, and UPI. For institutional purchases, we also offer invoice-based payments.

3Can I get a refund if I'm not satisfied?

Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact our support team within 30 days of enrollment for a full refund.

4How long do I have access to a course?

Once enrolled, you have lifetime access to the course content. This includes all future updates and new material added to the course.

5Do I get a certificate after completing a course?

Yes! Upon successfully completing all lessons and assessments in a course, you'll receive a digital certificate that you can download and share on LinkedIn.

6Can I download course videos for offline viewing?

Yes, our mobile app allows you to download videos for offline viewing. This feature is especially useful when you're traveling or have limited internet access.

7What if I have questions during the course?

Each course has a dedicated discussion forum where you can ask questions. Our instructors and teaching assistants typically respond within 24 hours. You can also schedule one-on-one sessions with instructors for premium courses.

8Are there any prerequisites for the courses?

Most of our beginner courses have no prerequisites. Advanced courses may require basic knowledge of the subject. Check the course description for specific requirements.

9Can I switch to a different batch or schedule?

Our courses are self-paced, so you can start anytime and learn at your own speed. Live sessions are recorded, so you can watch them later if you miss the live class.

10How do I become an instructor?

We're always looking for passionate educators! Visit our 'Careers' page or contact us at instructors@inr99.com to learn about our instructor application process.

Still have questions?

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